Frequently Asked Questions

City Hall's Regular Business Hours Are

Monday-Thursday

• Open at 8:15 AM
• Closed for Lunch from 12:30-1:00 PM
• Close at 4:30 PM

Friday

• Open at 8:15 AM
• Closed for Lunch from 12:30 - 1:00 PM
• Close at 3:00 PM

Please remove all vehicles from the street when we are anticipating a snow or ice event. 

It saves time, assists our street crew in completing a more efficient snow removal job, prevents accidents and can save you the expense of having your vehicle towed.  

❄️Please follow these winter reminders: 

• City code states no person shall park, abandon, or leave unattended any vehicle on any public street, alley or City-owned off-street parking area. This will be in effect during a snow or ice accumulation event until the street is fully plowed or open for use. City Code 69.10.
• Dumping of Snow Prohibited:  It is unlawful for any person to throw, push, or place any ice or snow from private property, sidewalks, or driveways onto city street or alley. City Code 135.12. 
• Removal of Snow, Ice and Accumulations from Sidewalks: It is the responsibility of the abutting property owners to remove snow, ice and accumulations from sidewalks within 10 hours of accumulation.  City Code 136.03. 
• SNOW EMERGENCY:  A snow emergency shall exist when weather conditions require the plowing and removal of snow or ice from public streets, alleys or City-owned off-street parking areas and shall not cease to exist until twenty-four hours have elapsed since the cessation of the accumulation of snow and ice. -City Code 69.10.1.C

If you have any questions please contact City Hall 712-484-3636.  Thank you in advanced for your assistance, the city street crew appreciates it!  

Pottawattamie Alert is the countywide emergency notification system serving all residents within Pottawattamie County and its communities.

Effective, Reliable Notifications for your Family, Businesses and Schools Pottawattamie County Emergency Management has partnered with Iowa Homeland Security & Emergency Management and Inspiron Logistics Wireless Emergency Notification System to provide you a secure and reliable emergency notification system to enhance the safety and security of our citizens. The system provides emergency notifications by Voice Calls, SMS text messages, Emails, and Pager alerts to locally declared emergencies, critical events, or severe and extreme weather threats. The system can alert citizens across the county of events such as: emergency evacuation orders, hazardous material threats, critical law enforcement emergencies, missing person alerts, impending severe weather, or any critical event that could impact the public health and safety of our citizens.

SIGN UP TODAY TO BE PREPARED FOR WHEN EMERGENCY STRIKES Each citizen that participates helps make our communities safer and enhances the ability of emergency services to meet your needs when and emergency or disaster strikes. In many cases of major emergencies or disaster, phone systems are overwhelmed, leaving SMS text messaging one of the most reliable methods to distribute critical information to enhance public safety – don’t delay, sign up today!

This no-charge service is available to businesses and residents of Pottawattamie County and its Communities that allows public officials to warn citizens of pending emergencies, critical public information during disasters, recommended protective actions, and provides automated severe weather warnings tailored to your preferences. The system can also be used to provide other important information to communities.

Alerts sent from Pottawattamie County will originate from 69310 for text messages, (712) 328-5791 for voice messages, and noreply-pottcoalerts@pottcounty-ia.gov for email messages. Please save this contact information in your contact lists. REGISTER TODAY AT: https://pottcounty-ia.gov/alertiowa/

Contact the City Clerk's office for information on the Carson Cemetery.  Ph. 712-484-3636